t a n l a
Connecting
people and things
Omni Channel
Customer - Centric Enterprise Communications: Anytime, Anywhere, and on Any Channel
Deliver a Seamless Customer Experience
Today’s consumers access products and services through a variety of devices including mobile phones, tablets and desktop computers. Being able to start interacting on one device and continue the experience on another is a typical example of a seamless and consistent customer experience. Tanla’s Omni channel platform overlays on existing legacy systems, enhances the customer experience, reduces total cost of ownership and enables faster time-to-market.
Communicate
Broadcast your message over multiple channels at once to make sure your communication is read or heard as soon as possible
Preferred Device
Communicate to people on their preferred device. Define the preferred channel for each user so you can communicate everyone according to their preferences
Smart Orchestration
Connect each interaction across channels and touchpoints for a consistent, personalized journey. Design, manage and tune your journeys to maximize customer success
Tanla Omni Communication platform enables gapless changeover between communication channels for excellent customer journeys and an unsurpassed brand engagement using SMS, voice calls, push notifications, chat apps and email
One Experience
Single platform providing Omni channel capabilities (Messaging, Voice, Email, Push Notifications, and Chat)
APIs
API driven architecture across the channels to drive self-service and integration capabilities
Omni Designer
Graphical user interface for workflow management and monitoring
Analytics
Anticipate customer behaviors with predictive marketing analytics
The Tanla Advantage

Quick to Market

We own our products & solutions and have no third-party dependency to adapt to this changing world.

Mission-Critical

Bringing you the highest deliverability at the lowest latency. Experience a 99.95% uptime SLA made possible with automated failover and Zero-maintenance windows.

Scalability

We currently process more than 7 billion messages per month, our platform can scale to your needs, no matter how big you get.

No Shenanigans

No hidden costs and pay-as-you-go pricing, 24/7 support, and the freedom to scale up or down without contracts.
Get started
Questions? We'd love talk to you.