Deliver holistic user experiences
Intelligent digital solutions for enhanced engagement.
Deliver holistic user experiences
Intelligent digital solutions for enhanced engagement.
Exceed user expectations and slash operational costs with our pioneering solutions. Craft personalised, proactive interactions for a seamless user journey at every touchpoint, ensuring loyalty and forging positive connections for a lasting impression.
Tailoring interactions that sustain.
Explore solutions that elevate experiences
Key Business Impacts
Unparalleled customer service
Ensure user gratification with our agile, tailored support across critical touchpoints - from product tweaks to grievance handling, payment assistance to instant confirmations. Our smart, automated alerts empower managers with real-time insights for swift problem resolution, distinguishing us in the marketplace and simultaneously cutting service costs.
Reduced user churn
Create a holistic engagement experience across OTT platforms to increase brand loyalty with user-friendly features like rich media integration, personalisation, searchability, and effortless navigation. Elevate your communication strategy with our intelligent capabilities, adapting to match your user’s preferred frequency, channels, and engagement avenues.
Improved user satisfaction
Augment delivery rates for critical communications like OTPs, to improve reliability and reduce instances of counterfeit. Adopt an approach that minimises latency across omnichannel communications, ensuring prompt and secure information flow – effectively elevating the user experience and reinforcing trust in your brand.
Reduce journey drop-off
Simplify user decision-making with predictive intelligence-driven recommendations, customised journey nudges, and streamlined navigation. Curate an expedited checkout journey with optimal steps, featuring hand-selected products and services, for the right blend of choice and efficiency.
Consent-led personalisation
Stand by your commitment to protecting user data while still achieving hyper-personalisation via user consents and preferences. Leverage our intensive data privacy protocols and strict adherence to compliance standards, to create a foundation of trust and transparency.
Unparalleled customer service
Ensure user gratification with our agile, tailored support across critical touchpoints - from product tweaks to grievance handling, payment assistance to instant confirmations. Our smart, automated alerts empower managers with real-time insights for swift problem resolution, distinguishing us in the marketplace and simultaneously cutting service costs.
Reduced user churn
Create a holistic engagement experience across OTT platforms to increase brand loyalty with user-friendly features like rich media integration, personalisation, searchability, and effortless navigation. Elevate your communication strategy with our intelligent capabilities, adapting to match your user’s preferred frequency, channels, and engagement avenues.
Improved user satisfaction
Augment delivery rates for critical communications like OTPs, to improve reliability and reduce instances of counterfeit. Adopt an approach that minimises latency across omnichannel communications, ensuring prompt and secure information flow – effectively elevating the user experience and reinforcing trust in your brand.
Reduce journey drop-off
Simplify user decision-making with predictive intelligence-driven recommendations, customised journey nudges, and streamlined navigation. Curate an expedited checkout journey with optimal steps, featuring hand-selected products and services, for the right blend of choice and efficiency.
Consent-led personalisation
Stand by your commitment to protecting user data while still achieving hyper-personalisation via user consents and preferences. Leverage our intensive data privacy protocols and strict adherence to compliance standards, to create a foundation of trust and transparency.
Our Impact Markers
25%+
Reduction in bounce rate
30%+
Reduction in user complaints
20%+
Reduction in user churn
Connect with experts and peers
Engage with Tanla's specialists and industry leaders to explore opportunities and navigate challenges together.
