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Deliver secure, trusted, and customer-centric experiences in banking.

Tanla / Government

Transforming Citizen Engagement with Secure, Dynamic Communication Solutions

Empower government agencies with secure, scalable, and citizen-first communication strategies.

Leverage the power of digital communication to navigate the complexities of public service delivery, while enhancing citizen trust through seamless engagement and fortified data protection. Revolutionize how you connect with the people, delivering transparent, real-time, and efficient communication across all touchpoints.

Create Trust, Build Transparency, and Foster Deeper Connections

Discover how to elevate public service delivery

Featured Solutions by Use Case

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Accelerate CASA account acquisitions

Say goodbye to lengthy and complicated account opening procedures. Provide customers with quick and effortless journeys across OTT channels, featuring simplified KYC processes, all while ensuring compliance and security. Deliver a refined customer experience and revolutionise acquisition of CASA accounts through predictive intelligence.

Service Availability & Public Announcements

Service Availability & Public Announcements

Deliver instant updates on service availability, policy changes, or public announcements through SMS, RCS, and WhatsApp, ensuring all citizens are informed with up-to-the-minute information.

Crisis & Emergency Response Alerts

Crisis & Emergency Response Alerts

In times of natural disasters or public health emergencies, reach citizens instantly with life-saving updates and instructions, using multi-channel notifications that ensure fast, wide-reaching communication.

Tax Filing & Compliance Notifications

Tax Filing & Compliance Notifications

Simplify the tax filing process for citizens with automatic reminders, payment acknowledgments, and deadline notifications via secure, compliant messaging channels to enhance adherence and reduce delays.

Citizen Feedback & Participation

Citizen Feedback & Participation

Engage citizens proactively by collecting feedback and opinions on government services, policies, and events. Use surveys and real-time communication to create a transparent, participatory governance process.

Welfare & Social Services Updates

Welfare & Social Services Updates

Send personalized updates to citizens eligible for welfare programs, including details about applications, benefit distribution, and program renewals, ensuring those in need are well-informed and connected.

Election Reminders & Updates

Election Reminders & Updates

Enable transparent voter outreach by sending reminders for voter registration, election dates, and polling location details. Keep citizens informed throughout the election cycle for improved participation.

Security for Government Portals

Security for Government Portals

Strengthen the security of online government services with two-factor authentication (2FA) to protect sensitive citizen data and ensure the integrity of digital service portals.

License & Permit Renewals

License & Permit Renewals

Automate notifications for license and permit renewals, keeping citizens informed of key dates and reducing manual processing time while ensuring regulatory compliance.

AI-Driven Public Support

AI-Driven Public Support

Offer 24/7 support through AI-powered virtual assistants, helping citizens with frequently asked questions, guiding them through online processes, and ensuring they receive timely assistance when needed.

Health & Safety Campaigns

Health & Safety Campaigns

Drive public health initiatives by sending targeted messages promoting vaccinations, disease prevention, and wellness programs. Utilize personalized communication to engage citizens in community-wide health efforts.

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Connect with an expert

Collaborate with Tanla's experts to explore cutting-edge communication solutions tailored to public service delivery. Overcome challenges, modernize citizen engagement, and secure the future of public communications.

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