Abhishek Jain brings over two decades of finance experience. He previously led Financial Planning & Analysis at Wipro Limited, a ~$30 billion technology company, and has held key roles in investor relations, treasury, and business finance, including managing finance for large Wipro acquisitions in the US. Recognized as ‘Best IR Professional’ in Sell-side Institutional Investor rankings for Technology & IT Services in 2022 and 2023, Abhishek aims to leverage his expertise at Tanla to enhance financial performance and drive sustainable growth.
We asked him to spend some time with us to get to know him better. Here’s an excerpt from our interview.
Q1. What attracted you to Tanla?
Looking at Tanla's journey over the past few years, two remarkable traits stand out: a relentless drive for technological innovation and a steadfast commitment to rewarding shareholders. This unique combination is rare in the industry. Tanla's ability to adapt and maintain its pace in an ever-evolving landscape is truly impressive.
Q2. What are your immediate priorities as the new CFO?
As the new CFO, my immediate priorities are multifaceted. Firstly, I aim to partner closely with our business units to deliver on our financial KPIs by providing timely and insightful analysis that supports strategic decision-making. This involves a deep dive into our financial data to identify trends and opportunities that can drive growth and efficiency. Secondly, I am committed to strengthening our governance and compliance frameworks. Ensuring that we adhere to the highest standards of financial integrity and regulatory compliance is paramount. This not only safeguards our reputation but also builds trust with our stakeholders. Lastly, maintaining transparent and effective communication with our investors, analysts, and other key stakeholders is crucial. I believe in fostering an open dialogue, providing clear and accurate information about our financial performance and strategic direction. This approach will help us build and sustain strong relationships and ensure that our stakeholders are well-informed and confident in our company's future.
Q3. How do you see the CPaaS Industry shaping in the next five years?
I am confident that over the next five years, the CPaaS industry will experience significant growth and transformation. Increased adoption and integration with existing enterprise systems will make CPaaS essential for enhancing customer engagement and operational efficiency. The expansion of use cases beyond traditional messaging and voice services to include video communication, AI-driven chatbots, and IoT integration will create new opportunities for personalized and interactive customer experiences. As data privacy and security concerns grow, CPaaS providers will prioritize enhanced security measures and compliance with global regulations to maintain trust. Additionally, AI and automation will revolutionize CPaaS offerings, with predictive analytics, automated workflows, and intelligent routing becoming standard features to optimize business operations.
Q4. What is the one philosophy that you live by?
Never give up in life, you either win or learn, live in present and do your best to achieve your goal.
