Exceptional travel experience for each customer
Curate a holistic and hassle-free travel experience for your customers.
Tanla / Logistics
Exceptional travel experience for each customer
Curate a holistic and hassle-free travel experience for your customers.
Transform travel for your customers through our cutting-edge omnichannel solutions. Tailor journeys to meet your customer’s individual needs, providing interactive and personalised encounters that can unlock sustained growth.
Become travel partners for life.
Experience a paradigm shift in travel
Featured solutions by use case
Minimise booking abandonments
Reimagine your customer's booking journey with swimlanes that are personalised for each cohort. Craft quick-checkout processes guided by live, predictive intelligence, ensuring a user-friendly and intuitive experience.
Improve booking resumption rates
Optimise your digital journey funnel by reconnecting with customers who dropped off, across all channels. Navigate your customers back to the booking journey with real-time re-engagement strategies such as feedback-based offers, personalised enhancements, and much more.
Amplify cross-sell for add-on services
Accelerate conversions for complementary add-on products and services such as stay, food, entertainment, and insurance. Leverage our proprietary intelligence-driven hyper-local segmentation, to enable precise and at-scale targeting of customers.
Fortify traveller trust with automated alerts
Deliver automated, real-time updates on payment due dates, travel reminders, and other time-sensitive information on channels that suit your customer. Prioritise tailored communication and support to ensure an enriched overall experience for travellers.
Improve customer satisfaction with on-demand assistance
Improve customer satisfaction and retention through real-time, personalised assistance for on-demand services such as itinerary modifications, location navigation, booking status, grievance redressal, and much more. Our solutions are crafted to deliver prompt, efficient, and highly personalised responses, all while minimising customer service costs.
Cultivate a lasting bond with frequent travellers
Foster customer loyalty through dynamic offers and tailor-made loyalty programs, perfectly aligned with individual profiles and preferences. Deploy these incentives at the right moment for an unparalleled travel experience, offering a straightforward subscription process and effortless redemption.
Unlock compliance-backed customisation via user consent
Demonstrate your commitment to protecting customer data and achieving hyper-personalisation by harnessing user consent. Strengthen data privacy and proactively meet compliance requirements, all while nurturing a strong foundation of trust with customers.
Minimise booking abandonments
Reimagine your customer's booking journey with swimlanes that are personalised for each cohort. Craft quick-checkout processes guided by live, predictive intelligence, ensuring a user-friendly and intuitive experience.
Improve booking resumption rates
Optimise your digital journey funnel by reconnecting with customers who dropped off, across all channels. Navigate your customers back to the booking journey with real-time re-engagement strategies such as feedback-based offers, personalised enhancements, and much more.
Amplify cross-sell for add-on services
Accelerate conversions for complementary add-on products and services such as stay, food, entertainment, and insurance. Leverage our proprietary intelligence-driven hyper-local segmentation, to enable precise and at-scale targeting of customers.
Fortify traveller trust with automated alerts
Deliver automated, real-time updates on payment due dates, travel reminders, and other time-sensitive information on channels that suit your customer. Prioritise tailored communication and support to ensure an enriched overall experience for travellers.
Improve customer satisfaction with on-demand assistance
Improve customer satisfaction and retention through real-time, personalised assistance for on-demand services such as itinerary modifications, location navigation, booking status, grievance redressal, and much more. Our solutions are crafted to deliver prompt, efficient, and highly personalised responses, all while minimising customer service costs.
Cultivate a lasting bond with frequent travellers
Foster customer loyalty through dynamic offers and tailor-made loyalty programs, perfectly aligned with individual profiles and preferences. Deploy these incentives at the right moment for an unparalleled travel experience, offering a straightforward subscription process and effortless redemption.
Unlock compliance-backed customisation via user consent
Demonstrate your commitment to protecting customer data and achieving hyper-personalisation by harnessing user consent. Strengthen data privacy and proactively meet compliance requirements, all while nurturing a strong foundation of trust with customers.
Connect with experts and peers
Engage with Tanla's specialists and fellow leaders in the travel industry to discuss opportunities and challenges.
