Tanla / WhatsApp Business API
WhatsApp Business API
Leverage WhatsApp to create meaningful customer interactions
Scale your entire customer journey with WhatsApp Business - with over 2 billion users worldwide, WhatsApp is the preferred messaging platform for customers. This API enables you to engage your audience with personalized, real-time communication, driving higher engagement and customer satisfaction.
Personalized, Real-Time Communication at Your Fingertips
Your enterprise can use WhatsApp Business API to enable direct, personalized, and scalable communication with customers on a platform they already use daily, all while maintaining secure and trusted communication with their audience.
Scale customer engagement globally with WhatsApp Business API
Discover the Key Benefits of WhatsApp Business API
Ringfence your customers in real-time
Create a virtual barrier between your customers and a harmful phishing SMS. With top-tier AI/ML techniques, we provide unparalleled defence by dissecting every aspect of SMS traffic – sender reputation, message intent, call-to-action.
Eliminate the root cause
Get rid of any threats by eliminating the source. Thanks to strategic partnerships with industry leading internet browsers, OTT platforms, and domain takedown service providers, we can swiftly neutralise the call-to-action across channels.
Secure digital environment
Protect your customers by empowering ecosystem participants to make informed decisions. Our blockchain-based exchange offers undeniable audit trails and complete transparency for all stakeholders.
Real-time visibility of attacks
Access all your data on a centralised dashboard, layered with intricate reporting and rigorous insights on customer-specific phishing attacks. Enhance protection for your customers through personalised recommendations while maintaining confidentiality with role-based access.
Cost reduction
Increase throughput and reallocate resources effectively, through a minimum 50% reduction in your legal, pay-out, and SMS phishing awareness costs.
Ease of integration
Don’t think about compatibility and integrations – Our system is plug & play, easy to deploy, and scalable on demand.
Global Reach and Trust
Access billions of users globally on the world’s most popular messaging app. Build trust with verified business profiles and secure communications.
Rich Media Messaging
Send messages with verified business IDs that customers are more likely to open, driving better engagement and increasing response rates by up to 30%.
Real-Time Customer Support
Provide instant customer support with two-way messaging, ensuring timely responses and improved customer experiences.
Personalized Engagement
Tailor your messages to individual customer preferences using advanced segmentation and personalization features.
Secure and Compliant
Ensure your communications are secure with end-to-end encryption and compliant with global regulations, protecting both your business and customer data.
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Harness the Capabilities of WhatsApp Business API
Interactive Messaging
Engage customers with interactive buttons, quick replies, and list messages, allowing them to take action directly from the chat.
Automated Responses
Streamline customer service with automated responses and chatbots, providing instant answers to common queries.
Rich Media Support
Share rich media like images, videos, and documents to create more informative and engaging customer interactions.
Multi-Agent Support
Manage large volumes of customer inquiries with multi-agent support, ensuring seamless communication across your teams.
Message Templates
Utilize pre-approved message templates for sending notifications, alerts, and updates, ensuring consistency and compliance.
Detailed Analytics
Track message delivery, open rates, and customer interactions with comprehensive analytics, allowing you to optimize your communication strategies.
Transform your digital interactions with Wisely
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Performance Analytics
Built on Blockchain
End-to-End Encryption
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What's new at Tanla
Unveiling of Wisely ATP
Dr. P. D. Vaghela, Former Chairman, TRAI, launches Wisely ATP at Mobile World Congress 2023, Barcelona 2023.
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Wisely ATP Launch Event | MWC Barcelona 2023
Watch what the Former Chairman, TRAI, Dr. P. D. Vaghela has to say about the need for a platform like Tanla's Wisely ATP to solve the problem of phishing.
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Phishing: The solution is finally here!
The first look at a revolutionary product that is going to change the landscape of trust in the digital ecosystem forever.
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