Tanla / Surbo
Surbo
Elevate customer engagement with Surbo's conversation AI
Surbo’s intelligent chatbot capabilities equip brands to automate customer interactions across multiple channels, offering personalized and real-time responses that cater to diverse customer needs.
AI-Driven Conversations for Personalized, Real-Time Interactions
Surbo reduces operational costs for enterprises and streamline support through automation. Whether it’s lead generation, customer support, or sales, Surbo can be your conversational AI solution to engage, convert, and retain customers efficiently.
Automate customer engagement with Surbo
Discover the Benefits of Surbo
Ringfence your customers in real-time
Create a virtual barrier between your customers and a harmful phishing SMS. With top-tier AI/ML techniques, we provide unparalleled defence by dissecting every aspect of SMS traffic – sender reputation, message intent, call-to-action.
Eliminate the root cause
Get rid of any threats by eliminating the source. Thanks to strategic partnerships with industry leading internet browsers, OTT platforms, and domain takedown service providers, we can swiftly neutralise the call-to-action across channels.
Secure digital environment
Protect your customers by empowering ecosystem participants to make informed decisions. Our blockchain-based exchange offers undeniable audit trails and complete transparency for all stakeholders.
Real-time visibility of attacks
Access all your data on a centralised dashboard, layered with intricate reporting and rigorous insights on customer-specific phishing attacks. Enhance protection for your customers through personalised recommendations while maintaining confidentiality with role-based access.
Cost reduction
Increase throughput and reallocate resources effectively, through a minimum 50% reduction in your legal, pay-out, and SMS phishing awareness costs.
Ease of integration
Don’t think about compatibility and integrations – Our system is plug & play, easy to deploy, and scalable on demand.
Seamless Omnichannel Integration
Surbo integrates effortlessly across popular messaging platforms like WhatsApp, Facebook Messenger, web chat, and even SMS, ensuring your customers can interact with your brand on their preferred channels.
Human-like Conversations
Backed by advanced Natural Language Processing (NLP) and machine learning, Surbo understands intent, context, and language variations to deliver meaningful, human-like conversations.
Personalization at Scale
Surbo offers personalized recommendations and responses, creating tailored user experiences that enhance engagement and build lasting relationships.
Powerful Analytics
With built-in analytics, Surbo provides actionable insights into user behavior and conversation flows, helping you continuously optimize for better performance.
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Explore the Key Features of Surbo
Multi-Channel Capability
Engage users across WhatsApp, websites, SMS, and more.
Advanced NLP
Surbo’s NLP engine ensures accurate understanding of customer queries.
Customizable
Tailor your chatbot to reflect your brand’s voice and goals.
Real-time Response
Offer immediate support and information, reducing wait times.
Scalable
Designed to handle thousands of simultaneous interactions without compromising performance.
Transform your digital interactions with Wisely
Explore More
Performance Analytics
Built on Blockchain
End-to-End Encryption
FAQs
What's new at Tanla
Unveiling of Wisely ATP
Dr. P. D. Vaghela, Former Chairman, TRAI, launches Wisely ATP at Mobile World Congress 2023, Barcelona 2023.
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Wisely ATP Launch Event | MWC Barcelona 2023
Watch what the Former Chairman, TRAI, Dr. P. D. Vaghela has to say about the need for a platform like Tanla's Wisely ATP to solve the problem of phishing.
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Phishing: The solution is finally here!
The first look at a revolutionary product that is going to change the landscape of trust in the digital ecosystem forever.
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