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Tanla / Surbo

Surbo

Elevate customer engagement with Surbo's conversation AI

Surbo’s intelligent chatbot capabilities equip brands to automate customer interactions across multiple channels, offering personalized and real-time responses that cater to diverse customer needs.

Elevate your customer

AI-Driven Conversations for Personalized, Real-Time Interactions

Surbo reduces operational costs for enterprises and streamline support through automation. Whether it’s lead generation, customer support, or sales, Surbo can be your conversational AI solution to engage, convert, and retain customers efficiently.

Automate customer engagement with Surbo

Discover the Benefits of Surbo

Business professional, comfortable with technology. Working on laptop

Ringfence your customers in real-time

Create a virtual barrier between your customers and a harmful phishing SMS. With top-tier AI/ML techniques, we provide unparalleled defence by dissecting every aspect of SMS traffic – sender reputation, message intent, call-to-action.

Business professional, comfortable with technology. Working on laptop

Seamless Omnichannel Integration

Surbo integrates effortlessly across popular messaging platforms like WhatsApp, Facebook Messenger, web chat, and even SMS, ensuring your customers can interact with your brand on their preferred channels.

Human-like Conversations

Human-like Conversations

Backed by advanced Natural Language Processing (NLP) and machine learning, Surbo understands intent, context, and language variations to deliver meaningful, human-like conversations.

Personalization at Scale

Personalization at Scale

Surbo offers personalized recommendations and responses, creating tailored user experiences that enhance engagement and build lasting relationships.

Powerful Analytics

Powerful Analytics

With built-in analytics, Surbo provides actionable insights into user behavior and conversation flows, helping you continuously optimize for better performance.

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Explore the Key Features of Surbo

Multi-Channel Capability

Engage users across WhatsApp, websites, SMS, and more.

Advanced NLP

Surbo’s NLP engine ensures accurate understanding of customer queries.

Customizable

Tailor your chatbot to reflect your brand’s voice and goals.

Real-time Response

Offer immediate support and information, reducing wait times.

Scalable

Designed to handle thousands of simultaneous interactions without compromising performance.

FAQs

What's new at Tanla

Unveiling of Wisely ATP
NEWS

Unveiling of Wisely ATP

Dr. P. D. Vaghela, Former Chairman, TRAI, launches Wisely ATP at Mobile World Congress 2023, Barcelona 2023.

Wisely ATP Launch Event | MWC Barcelona 2023
VIDEO

Wisely ATP Launch Event | MWC Barcelona 2023

Watch what the Former Chairman, TRAI, Dr. P. D. Vaghela has to say about the need for a platform like Tanla's Wisely ATP to solve the problem of phishing.

Phishing: The solution is finally here!
VIDEO

Phishing: The solution is finally here!

The first look at a revolutionary product that is going to change the landscape of trust in the digital ecosystem forever.

What's new at Tanla