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RCS

Elevate Customer Engagement with Rich Media Messaging

Enable rich and interactive messaging experiences that go beyond traditional SMS. Deliver media-rich content, personalized offers, and real-time interaction directly within your customers' messaging apps.

Elevate Customer Engagement

Elevate and Streamline Customer Communications

RCS allows businesses to create more engaging and dynamic customer interactions by integrating features like multimedia, carousels, and chatbots directly into messages. With RCS, enterprises can reach customers across the globe with consistent, high-quality messaging.

Deliver Interactive, media-rich messaging experiences that drive global impact

Enhanced Messaging Benefits of RCS for Your Business

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Ringfence your customers in real-time

Create a virtual barrier between your customers and a harmful phishing SMS. With top-tier AI/ML techniques, we provide unparalleled defence by dissecting every aspect of SMS traffic – sender reputation, message intent, call-to-action.

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Eliminate the root cause

Get rid of any threats by eliminating the source. Thanks to strategic partnerships with industry leading internet browsers, OTT platforms, and domain takedown service providers, we can swiftly neutralise the call-to-action across channels.

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Secure digital environment

Protect your customers by empowering ecosystem participants to make informed decisions. Our blockchain-based exchange offers undeniable audit trails and complete transparency for all stakeholders.

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Real-time visibility of attacks

Access all your data on a centralised dashboard, layered with intricate reporting and rigorous insights on customer-specific phishing attacks. Enhance protection for your customers through personalised recommendations while maintaining confidentiality with role-based access.

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Cost reduction

Increase throughput and reallocate resources effectively, through a minimum 50% reduction in your legal, pay-out, and SMS phishing awareness costs.

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Ease of integration

Don’t think about compatibility and integrations – Our system is plug & play, easy to deploy, and scalable on demand.

Enhanced Customer Engagement

Enhanced Customer Engagement

Deliver engaging, interactive messages that include images, videos, and call-to-action buttons, resulting in higher engagement and better customer experiences.

Increased Conversion Rates

Increased Conversion Rates

Experience up to 25% higher conversion rates by using rich media and interactive elements that encourage customer action directly from their messaging app.

Personalized Customer Journeys

Personalized Customer Journeys

Create tailored messaging campaigns with personalized content that resonates with your customers, driving deeper connections and loyalty.

Improved Customer Support

Improved Customer Support

Enhance customer support with chatbots and automated responses that provide instant solutions, improving response times and customer satisfaction.

Compliance with Global Standards

Compliance with Global Standards

Ensure your messaging campaigns are compliant with international standards and regulations, protecting your business and customer data.

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25%

higher conversion rates

15-20%

CTR rates

Harness the Rich Features of RCS

Rich Media Messaging

Incorporate images, videos, and interactive elements into your messages, making your communications more engaging and effective.

Two-Way Communication

Facilitate real-time conversations with your customers through two-way messaging, allowing for immediate interaction and feedback.

Chatbot Integration

Automate customer interactions with chatbots that can handle inquiries, bookings, and customer support, ensuring a seamless experience.

Verified Sender ID

Enhance trust and brand recognition by using verified sender IDs, assuring customers that your messages are legitimate and secure.

Analytics and Reporting

Gain insights into customer behavior with detailed analytics and reporting tools, enabling you to refine your messaging strategies for better results.

Global Reach

Expand your reach with RCS, delivering consistent, high-quality messaging to customers across the globe, regardless of their location.

FAQs

What is RCS?
How does RCS work?
How is RCS different from SMS?
How does RCS incorporate MaaP on the platform?
How does RCS help enterprises improve engagement?

What's new at Tanla

Unveiling of Wisely ATP
NEWS

Unveiling of Wisely ATP

Dr. P. D. Vaghela, Former Chairman, TRAI, launches Wisely ATP at Mobile World Congress 2023, Barcelona 2023.

Wisely ATP Launch Event | MWC Barcelona 2023
VIDEO

Wisely ATP Launch Event | MWC Barcelona 2023

Watch what the Former Chairman, TRAI, Dr. P. D. Vaghela has to say about the need for a platform like Tanla's Wisely ATP to solve the problem of phishing.

Phishing: The solution is finally here!
VIDEO

Phishing: The solution is finally here!

The first look at a revolutionary product that is going to change the landscape of trust in the digital ecosystem forever.

What's new at Tanla