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Tanla / Digital Platforms

Digital Platforms

Unlock the Power of Seamless Digital Integration

Leverage the potential of digital platforms to elevate your customer engagement. Our platform integrates with leading digital ecosystems to deliver real-time, personalized experiences that drive meaningful interactions across multiple touchpoints.

Unlock the Power

Unify and Elevate Engagement

Digital platforms enable your enterprise to unify their customer communication, offering seamless interaction across web, mobile apps, and social media. By integrating chatbots, voice assistants, and multi-channel messaging into one platform, enterprises can simplify their digital strategy, ensure consistent communication, and improve customer satisfaction.

Seamlessly integrate digital platforms in real-time

Discover the Advantages of Digital Platforms

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Ringfence your customers in real-time

Create a virtual barrier between your customers and a harmful phishing SMS. With top-tier AI/ML techniques, we provide unparalleled defence by dissecting every aspect of SMS traffic – sender reputation, message intent, call-to-action.

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Eliminate the root cause

Get rid of any threats by eliminating the source. Thanks to strategic partnerships with industry leading internet browsers, OTT platforms, and domain takedown service providers, we can swiftly neutralise the call-to-action across channels.

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Secure digital environment

Protect your customers by empowering ecosystem participants to make informed decisions. Our blockchain-based exchange offers undeniable audit trails and complete transparency for all stakeholders.

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Real-time visibility of attacks

Access all your data on a centralised dashboard, layered with intricate reporting and rigorous insights on customer-specific phishing attacks. Enhance protection for your customers through personalised recommendations while maintaining confidentiality with role-based access.

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Cost reduction

Increase throughput and reallocate resources effectively, through a minimum 50% reduction in your legal, pay-out, and SMS phishing awareness costs.

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Ease of integration

Don’t think about compatibility and integrations – Our system is plug & play, easy to deploy, and scalable on demand.

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Omni-channel Communication

Streamline customer communication by managing multiple channels-social media, websites, mobile apps-from a single platform, ensuring a consistent brand experience.

Increased Engagement

Increased Engagement

Use rich media, personalized content, and interactive features to engage users across platforms and keep them connected with your brand.

Scalable and Flexible

Scalable and Flexible

Digital platforms offer flexibility, allowing you to scale your campaigns and adapt to new channels as customer preferences evolve, ensuring you’re always in sync with your audience.

Personalized Experiences

Personalized Experiences

Deliver tailor-made experiences using data insights and analytics, ensuring each interaction resonates with your audience and increases brand loyalty.

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Explore Core Features of Digital Platforms

Cross-channel Integration

Unify web, mobile, and social platforms for a cohesive user experience, ensuring your customers receive the same message and experience no matter where they engage with you.

Automation and AI-driven Insights

Automate repetitive tasks, such as customer service and order confirmations, and leverage AI to provide deeper insights into customer behavior, helping you fine-tune your campaigns.

Rich Media Support

Integrate videos, images, and interactive elements into your digital communications, creating immersive experiences that captivate your audience.

Analytics and Reporting

Track customer interactions in real time with robust analytics, providing valuable data to optimize your strategy and drive better results.

Global Reach

Expand your digital presence and manage global campaigns with ease, ensuring consistency and scalability across all markets.

FAQs

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What's new at Tanla

Unveiling of Wisely ATP
NEWS

Unveiling of Wisely ATP

Dr. P. D. Vaghela, Former Chairman, TRAI, launches Wisely ATP at Mobile World Congress 2023, Barcelona 2023.

Wisely ATP Launch Event | MWC Barcelona 2023
VIDEO

Wisely ATP Launch Event | MWC Barcelona 2023

Watch what the Former Chairman, TRAI, Dr. P. D. Vaghela has to say about the need for a platform like Tanla's Wisely ATP to solve the problem of phishing.

Phishing: The solution is finally here!
VIDEO

Phishing: The solution is finally here!

The first look at a revolutionary product that is going to change the landscape of trust in the digital ecosystem forever.

What's new at Tanla