Tanla / Journey Builder
Journey Builder
Simplify the creation of seamless and exceptional customer experiences across all channels, with end-to-end journey crafting. Weave your brand's essence into every customer journey.
Implement journeys across platforms for a scalable marketing campaign – all through a user-friendly and feature-rich interface. Harness the potential of automation that responds to real-time triggers, ensuring precise customer communication at the right moment.
Craft, customise, and execute journeys.
Targeted benefits of Journey Builder
Unified customer journey
Deliver a consistent experience for customers at various stages of their journey through clear communication of your brand's message across all accessible channels.
Accelerate development
Streamline the process of crafting marketing campaign workflows with our intuitive interface. Our codeless flow components are designed for reusability, making it easier to identify bottlenecks, redundancies, and potential errors.
Improve accessibility and flow visibility
Promote effective collaboration among key stakeholders by facilitating comprehensive reviews of journey flows, without any associated risks of change or disruption to existing processes.
Sophisticated capabilities for seamless journeys
Drag-and-drop Interface
Users can easily generate and customise workflows by simply dragging and dropping elements on the graphical interface, making it accessible to both technical and non-technical business users.
Campaign Simulation
Create models of marketing campaigns and test them before real-world deployment. With the process of rapid iterations, you can discover the optimal configuration and mitigate any potential risks.
Codeless Automation
Trigger customer communication automatically across all channels in response to predefined conditions or events – with minimal to no coding.
Connect with an expert
Understand how Tanla can transform your digital interactions. Our team is ready to help.