Tanla / Omnichannel Communication Suite
Omnichannel Communications Suite
Enable seamless and consistent interactions across channels with our single communication suite - a gateway to meaningful, lasting connections with customers, wherever they are.
Communicate with your customers across channels with a single API. Our synchronised platform provides a cohesive approach that can set your business apart in today’s competitive landscape.
Redefining customer engagement.
Maximising reach, impact, and efficiency
Seamless customer engagement
Building trust and reliance means providing a consistent and unified experience for your customers across various channels. Increase customer satisfaction by engaging through their preferred communication channel.
Increased reach
Unlock the capability to engage with a wider audience by exploring untapped customer segments across diverse communication channels.
Simplified management
Manage multiple communication channels effortlessly through a single API, reducing complexity and minimising the need for extensive channel-specific management.
Lower costs
Trim down your infrastructure and maintenance expenses with cloud-based solutions. Simply pay for what you use and unlock cost-effective communication solutions.
Rapid scalability
Accommodate the evolving demands of your business without encountering limitations, all thanks to our flexible and scalable solutions. Ensure that your communication systems will grow along with your organisation.
Seamless customer engagement
Building trust and reliance means providing a consistent and unified experience for your customers across various channels. Increase customer satisfaction by engaging through their preferred communication channel.
Increased reach
Unlock the capability to engage with a wider audience by exploring untapped customer segments across diverse communication channels.
Simplified management
Manage multiple communication channels effortlessly through a single API, reducing complexity and minimising the need for extensive channel-specific management.
Lower costs
Trim down your infrastructure and maintenance expenses with cloud-based solutions. Simply pay for what you use and unlock cost-effective communication solutions.
Rapid scalability
Accommodate the evolving demands of your business without encountering limitations, all thanks to our flexible and scalable solutions. Ensure that your communication systems will grow along with your organisation.
Dynamic capabilities that cut across channels
Single API
Simplify multi-channel management with a single API, streamlining development and maintenance for SMS, OTT, email, voice, social media, and chat.
AI/ML Recommendations
Access AI/ML-powered customisations that align your communication with specific business requirements, ensuring a personalised customer experience.
Reliable Performance
Provide users with a highly dependable service, minimising downtime through a fault-tolerant system and guaranteeing 99.99% uptime.
Low Latency
Facilitate real-time interactions with minimal latency, guaranteeing immediate and responsive communication with customers.
Workflow Automation
Boost efficiency with automated communication workflows, ensuring seamless interaction with customers - free from manual tasks and interruptions.
Security and Compliance
Safeguard customer information through our secure API, which implements stringent security measures and adheres to data protection regulations.
Connect with experts and peers
Understand how Tanla can transform your digital interactions. Our team is ready to help.
